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Our Cancellation Policy
Life happens and sometimes you won't be able to keep a scheduled appointment. We understand. All will agree, time is our most valuable asset. Essential requires that appointments be guaranteed against late cancellation or rescheduling with a major credit card.
Your spa treatments are reserved especially for you. We value your time and your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 2 hours in advance. Bookings of two or more services, including spa packages, couple's massages and special events all need a minimum of 24 hours advance notice. This allows the spa enough time to fill appointments. Late cancellations will be charged 50% of services scheduled. “No-shows” will be charged 100% of services scheduled. The spa needs to pay its service providers even if a client is a “no-show”. This policy allows us to retain great employees.
When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card or gift certificate to guarantee a reservation so please have your credit card and/or gift certificate ready when booking. Upon checkout, guests may choose their method of payment.
Thank you for understanding.
Add a steam session to your next visit!
Escape from the hustle and bustle of every day and rejuvenate your body with our steam room. A steam session is a holistic approach to extracting impurities from your body using heat! A quick trip to the steam room can also boost your immunity, improve circulation, relax muscles, nourish and hydrate your skin and more – so what are you waiting for?
Provided for your comfort are robes, towels, shower and shower shoes.